Richard P says: "As always, the professionalism of Jose V is a true asset to your company. Because of him, I continue to service my Lucerne CXS at your dealership. Thanks for the great experience!"

Carlos D.says: "Mr. Ted Diesel Provided me with a full explanation of the systems that need repair. Ted was available for all my calls and answered my question satisfactorily. The car was ready on time as Ted promised. I have been dealing with Ted for several years and I'm glad he is back and continuing to provide excellent service and feedback."   Overall Score: 100%

Robert H. says: "As always, the Simpson team has come through with total quality service. Even WITHOUT our favorite service representative James Simpson on duty! Wow! James has been our hero for years and it is very reassuring to know that the rest of the team (like Jacob Biel) is top notch too! It is so nice to still have a quality service provider to rely on in this time of shoddy work, dishonest fault analysis, and poor workmanship. Thanks for the peace of mind and keep up the good work. Thanks to the whole team!"   Overall Score: 100%

Ron H. says "Outstanding service.  This was my first visit, and was pleasingly surprised, and will make Simpson's GMC my 1st choice when service is needed." Overall Score: 100%

Steven H. says "I would like to thank Jose Vinas for all his help with my Duramax Diesel. The service technicians did a great job and are friendly and professional. Jose I can not thank you enough for all your help,attention to details, having everything taken care of. (getting my truck back cleaner than when I brought it in) and to everyone in the service department. Thank you Steve ." Overall Score: 100%

Nelson M. says "We like our Pontiac Vibe a lot. We bought our car here at Simpson and plan on keeping our car for some time. Your dealership has treated us well. We look forward to being long time customers."

Joseph W. says "My thanks to both James Simpson and Ted Diesel for the excellent professional manner in which they handled the repair service on my Buick Lucerne. My service experiences at Simpson Buick continues to be "second to none." Overall Score: 100%

Beth Q-P. says "Thank you for sqeezing us in on such a busy day! Your customer service is always so stellar--no matter how busy the dealership is. We really appreciate all your team does!" Overall Score: 100%

John B. says "Jose V. was excellent!  The car was done in time, clean and everything was perfect. Thanks. You should give a course on teaching other dealerships your CUSTOMER SERVICE. IT IS GREAT."  Overall Score: 100%

Stephen T. says "Customer service makes the difference in today's world and that is what makes Simpson better than the rest. That and a trust in the mechanics that perform the work will keep me going back as a customer. Thank you for the service and well done!"  Overall Score: 100%

Felipe P. says "I think that if it were not for your service department I would not even consider another car. Your service department is great."  Overall Score: 100%

Craig C. says "Your service writer Ted happened to be at the dealership on Sunday evening when we dropped to car off. He opened the service facility, wrote the ticket and moved the car to a secure area pending the repair work scheduled for Monday. It was a level of service that was unexpected and very much appreciated."  Overall Score: 100%

Tammy W. says "I always receive great service at your establishment.  I'm glad that Carmax referred me to you.  Everyone there is nice and honest.  Your place has a wonderful atmosphere.  I always look forward to seeing Ted Diesel - I know he (and everyone else) is going to take care of me.  And, the coffee and donuts are a nice touch too."  Overall Score: 100%

Simon S. says "Great people at Simpson GMC.  Ted in the service department was awesome.  Answered all of my questions and there were no hidden charges.  Thanks."  Overall Score: 100%

Erwin D. says "I was very impressed the minute I pulled in.  Jacob was very efficient and definitely an asset to the dealer.  I live in Cerritos, I tried other service centers but this dealer is the one that finally will make me come back.  Keep up the good work!  I manage my own business and I know an asset, like your advisor, when I see one."  Overall Score: 100%

Beth Q. says "We greatly appreciate the consistency of your customer service, which is always absolutely stellar! Not only was the work done thoroughly and in a friendly manner, the service was also completed very promptly. Thank you for being the best place to service our vehicles."  Overall Score: 100%

Anna B. says "My husband and I were more than satisfied with Simpson Buick Pontiac GMC. We worked with John Fox who was excellent in answering all our questions and very knowledgable on the vehicle."  Overall Score: 100%

Mia W. says "To sum it up in a four letter word I was WOW'd. The customer service was excellent. Jose Campos in service was kind and concerned. He listened to my problems and had the answer for my problem that I have been dealing with for over a year. My steering wheel made this horrible sound and the other dealership had no clue how to fix it. Thanks to Jose the problem is fixed. I now feel good about driving my car. Thank you so much Jose Campos for WOWing me. I am one, I'm sure of many Satisfied Customers. I think that I have found a new dealership to go to now. I am almost speechless because I was under the impression that my problem wasn't a problem and it would never be fixed, but it is fixed. I am sooooooooo happy. YAAY. Everything I experienced at this dealership was excellent. Thank you Simpson Buick Pontiac GMC."    Overall Score: 100%

Beth Q. says "We continue to receive stellar customer service each time we bring in our vehicles. Thank you for being the best and only place we will service our cars! "  Overall Score: 100%

Anna Marie T. says "I must say I have never felt so good about the place I take my car to get serviced. Thanks for your help and thanks for always trying to accomodate me. Merry Christmas and May God continue to prosper your Simpson family. "   Overall Score: 100%

Robert R. says "When it's nessary to get repairs or service on my pontiac I appreciate the attention I receive from Simpson Pontiac and Mr. Ted Diesel. "   Overall Score: 100%

Cathy B. says "I had an awful experience with another dealership,but your dealership has restored my faith in the GMC products and service."   Overall Score: 100%

Joseph W. says "To date, my service experience at Simpson Buick, Pontiac, GMC has been absolutely great! Likewise, my Service Advisor James Simpson, leaves "no stone unturned" as he professionally expedites and apprises me about my service requests."   Overall Score: 100%

Beth Q. says "Thank you for yet another wonderful service experience! The team at Simpson continues to excel in every detail of our experience. We'll see you next time!"   Overall Score: 100%

Jacob B. says "I never have any problems. Jake & Ted were very courteous & friendly. Always going above and beyond which not a lot of service dept. do. I always recommend your service center to my friends and family. I know my truck is in good hands at my Simpson Buick Service Center. "

John D. says "I didn't even want to know how long it would take to fix my A/C because I thought it would be at least a week, but I had the car back with a new compressor the next day. Very impressive!" Overall Score: 100%

Peter K. says "I always deal with Jose Campos and he is wonderful and always helpful and pleasant. Thanks for being a great place to have my car serviced."  Overall Score: 100% 

Elba B. says "Excellent Service, I would recommend my friends to you anytime they need a service on their car or a new car."  Overall Score: 100%

Nelson M. says "James Simpson, the Assistant Service Manager and our Service Contact, gave us great service as always. He is such a pleasure to deal with when we have to bring our car in for service."  Overall Score: 100%

Roy E. says "I was extremely impresed by the way James Simpson (service manager) politely answered all of my questions and kept me informed every day as to the status of my repair work."  Overall Score: 100%

Steven H. says "I would like to thank James Simpson in the service department for all his help with my duramax diesel. I also would like to thank Jerry the service technician who worked on my duramax for explaining the work to be performed.I am glad I had a chance to speak with Jerry he is Very knowledgeable and very professional. Thank you Simpson Buick GMC for a service Department that knows how to take care of their customers."  Overall Score: 100%

Hector I. says "I love getting both of my cars serviced at Simpson Buick, The professionalism of your service advisers have exceeded my satisfaction. Sometimes I notice how customers come in with a negative behavior towards some of the advisers as if they were the cause their car broke down. The professionalism that I have seen some advisers give to these people that dont deserve it, have been outstanding they go above and be on the call of duty. Thats why I will always recommend this service department to my family, friends, and also my fellow County employees."  Overall Score: 100%

Beth P. says "The service department is always so accomodating and provides the highest caliber of service. Thank you for consistently providing us with big smiles, warm handshakes and confidence that we are bringing our vehicle to the best possible dealership. We'll be back for our next service needs!"  Overall Score: 100%

Rudolph A. says "I have always been given outstanding serve at your service center. Manager James Simpson is very friendly. He answers all questions in a simple Fashion and make certain that all service is done properly. I also enjoy that my vehicle is washed after the service. Great job keep up the good work."  Overall Score: 100%

Jennifer R. says "I was taken care of perfectly and had all my questions answered! I wouldn't take my car to ANY other service station!"  Overall Score: 100%

Juan G. says "I am really satisfied with all the Team members but the super-star is your customer service advisor, who plays an important role with the support of all team players..Keep this Excellent Customer Service...Service exceeds my expectations." Overall Score: 100% 

Yolanda S. says "The electric driver seat stopped working and was locked in the forward position while I was on holiday to Disneyland. It was dangerous to drive short distances let alone the 6 hours to return home via I-5. I could barely maneuver from gas pedal to brake. I brought my vehicle in on Monday and was helped by Jose Viernos (sp?) who was very friendly and helpful. As an out of towner, I really appreciate the friendliness and level of service and the professionalism of this department and all of the staff. Having your vehicle break while on vacation is a terrible experience, but I felt confident that everything was going to be fine after a few moments with my service advisor. I felt that I was in good hands and after making it home safely, I was proven right. It's a shame I'm in Northern California, otherwise, I would likely bring all of my business to this facility." Overall Score: 100%

Diana K. says "The service we took the Pontiac in for was the advertised special for a wax job. It was outstanding and was delivered to us with an off the showroom look. We have all of our service done at Simpson and are extremely pleased with the quality of the service and and the attitude of all personnel that we have met. Please add the wax jobs to your service. Thank you!"  Overall Score: 100%

Bradford A. says "Ted Diesel was fantastic and offered an oil change coupon book that will really help me with future service visits. My Service experience was outstanding."  Overall Score: 100%

Darren J. says "James was very polite, professional and handled by service without incident. I'm highly satisfied with him and your service of my vehicle. " Overall Score: 100%

Gary R. says "Continually given great and dependable service. Professional service advisors and technicians." Overall Score: 100%

Susan B. says "Ted Diesel and Jose are the best - thank you so much - Ted has a customer for life!" Overall Score: 100%

Lyman O. says "Jose Compos, your mechanics, staff and the guys who clean my car are always outstanding workers. You're the only people I let service my Grand Prix. Thanks a Bunch!" Overall Score: 100%

John B. says "As always I was greeted with a warm smile and hand shake from James Simpson and treated great in the waiting area by the receptionist... James also took the time to describe in detail some additional work that I need to consider and consoled me when he told me how much it would cost... Thanks for the continued high level of service that I have become accustomed to at Simpson." Overall Score: 100%

Peter K. says "I have been extremely happy with my car and with your dealership. In fact I have a friend that has a GMC Lease and I told them they need to bring it to you guys. Thanks again and keep up the good work. Also I always deal with Jose Campos and he is absolutely wonderful. Merry Christmas." Overall Score: 100%

Arnold P. says "Simpson Buick just has outstanding service!! My service was finished early and everything I wanted checked was done. James Simpson always is very helpful and easy to deal with." Overall Score: 100%

John B. says"Ted treated me great and I was very happy with his level of service." Overall Score: 100%

Josh G. says "I work at a dealership (ford motor company ) and I must say, the service I received at Simpson GMC was far superior than any dealership I have been to, including mine. The employees had gone above and beyond to make sure I was taken care of. I have recommended them to everyone I know looking to by a truck."